Safety and Security

Privacy Policy

IndorMart is committed to safeguarding your business sensitive information. This policy governs data protection for all wholesale transactions and supplier-buyer communications on our platform.

Wholesale Protection

"Trade with confidence. Your business data is encrypted and managed according to the highest industry standards."

1

Introduction

1.1

IndorMart is a strictly business-to-business (B2B) wholesale marketplace. We are committed to protecting your business data and personal information in accordance with Nepali trade and financial regulations.

1.2

This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our platform for sourcing, bulk purchasing, and supplier management.

2

Information We Collect

2.1

Business Information: Business name, PAN/VAT registration number, trade licenses, and registered office location.

2.2

Representative Details: Name, contact number, and email of official business representatives.

2.3

Transaction Data: Order history, purchase volumes, RFQ details, and payment settlement records.

3

How We Use Information

3.1

Operational Services: Processing B2B orders, managing supplier-buyer negotiations, and coordinating bulk logistics.

3.2

Verification: Conducting business identity verification (KYC/KYB) to ensure a secure wholesale environment.

3.3

Compliance: Adhering to Nepal's tax laws and anti-money laundering (AML) guidelines for high-value transactions.

4

Data Security

4.1

We use industry-standard encryption for all financial transactions and order communications.

4.2

Access to business records is strictly restricted to authorized personnel and the specific trading parties involved.

5

Third-Party Sharing

5.1

Logistics Partners: We share delivery addresses and contact info with verified transport companies for order fulfillment.

5.2

Legal Compliance: We may disclose data to regulatory authorities in Nepal if required by law for audit or security purposes.

6

Account Deletion

6.1

Users can request account deletion via Profile Settings. Note that transaction records are retained for 5 years per financial regulations.

6.2

Upon deletion, access to wholesale pricing, active RFQs, and history will be permanently revoked.

7

Cookies

7.1

We use session cookies to maintain your login and keep your cart/negotiation states active.

8

Contact Us

8.1

For privacy concerns, contact our compliance team at support@indor.com.np.

Send us an email

support@indor.com.np

By using our platform, you acknowledge that you have read and understood this Privacy Policy. At IndorMart, we value your trust, and our commitment to safeguarding your data remains our priority. It's important that you regularly visit our page to lean about your current security enhancements.

Secured by encryptionLast Updated: April 2026
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